Support
Here to help.
For anything not covered below, email hello@keyminded.com and we'll get back to you.
Current version
1.0.0
Requires
iOS 15.1 or later
Does Puztory need an internet connection?
No. Every story and puzzle is stored on the device once the app is installed. It works the same on wifi, on a plane, or with no signal at all.
Does the app collect any data about my child?
No. Puztory has no accounts, no analytics and no ads, and nothing leaves the device. The privacy policy page has the details.
Which devices are supported?
Puztory runs on iPhone with iOS 15.1 or later.
Do I need to restore a purchase?
Puztory has no in-app purchases or subscriptions, so there's nothing to restore. Everything included in the app is available right after install.
The app is behaving unexpectedly. What should I try?
Restart the app first, then restart the device if that doesn’t help. If a story or puzzle still won’t load, deleting and reinstalling the app resets it to a clean state.
How do I report a bug or send feedback?
Email us directly at hello@keyminded.com with a short description of what happened and, if you can, which device and iOS version you're on.